Mobile / Live
These terms set out the rules between you and xe66 for every account action — from opening your wallet to placing a wager. Access to xe66 and its services depends on your local law and the eligible regions we support; read these conditions before you proceed.
By creating an account on xe66, you agree to be bound by these terms in full. They apply to every session, transaction, and interaction you carry out through our platform — whether you access us on a mobile browser, a desktop, or any other device. We reserve the right to update these terms when our services change; we will notify you through your registered account before material changes take effect, and continued use after that notice counts as acceptance. Your account is personal and non-transferable. You are responsible for keeping your login credentials secure and for all activity that takes place under your account. If you believe your account has been accessed without your permission, contact our support team immediately through the channels listed on this page. Transactions processed via bKash or Rocket are subject to the terms of those payment providers in addition to ours; we are not liable for delays or failures that originate on their networks. Eligibility to use xe66 depends on the laws of your jurisdiction — it is your responsibility to confirm that accessing our platform is lawful where you are located. We do not accept accounts from regions where our services are not permitted. Any breach of these terms may result in account suspension or permanent closure at our discretion.
Understanding the boundaries of this policy helps you know exactly where our obligations begin and end. These terms govern your account relationship with xe66 — not the internal policies of third-party services you may connect to.
These terms fully govern how you open, use, and close your xe66 account, including login credentials, session behaviour, and account-level restrictions that apply in your eligible region.
Deposits and withdrawals processed through bKash or Rocket fall under these terms for the xe66 side of the transaction. The payment provider's own terms apply to their network independently.
All game content, lobby pages, promotional notices, and support materials published on xe66 are covered by these terms. We may update or remove content at any time without prior notice.
External providers — including payment networks, game studios, and data services — operate under their own terms. xe66 is not responsible for the policies or conduct of those third parties.
You have clear, practical rights regarding your account data and how we handle it. To review the transaction history tied to your account, open the account section after signing in — every deposit and withdrawal processed through bKash or Rocket is logged there with a timestamp and reference number. If any personal detail on your account is incorrect — your registered mobile number, email address, or payment method — you can update it directly in the account settings page; for changes that require identity verification, follow the steps shown in that section. If you believe we have handled your information incorrectly, or if you want to raise a question about how these terms apply to your situation, you can submit a query through our support contact form. We will acknowledge your request and respond through the same channel. You may also request account closure at any time by contacting support; we will process the request in line with the steps published in the account help section.
Sign in and open the account history section to see a full log of your transactions, including bKash and Rocket entries, each with a reference number and date.
Update your registered mobile number, email, or linked payment method in account settings. Steps requiring identity verification are shown inline on that page.
Use the support contact form to ask about how these terms apply to your account. We respond through the same channel you used to reach us.
Contact support at any time to close your account. The process and any conditions attached to pending balances are published in the account help section.
If any part of these terms is unclear, or if you need to act on a right described in this policy, the routes below are the ones we actively monitor. Use the channel that suits your situation — written queries about account data or policy interpretation are best handled through the contact form so there is a record of the exchange.
Submit a written query about these terms or your account data through the support contact form on our site. This creates a reference trail for your request.
The account help section inside your signed-in dashboard covers common policy questions, account closure steps, and transaction dispute guidance.
For urgent account access issues, open the live chat from the support page. Have your registered mobile number ready to verify your identity quickly.
We take the handling of your information seriously and apply consistent practices across every part of the platform. Here is how we approach the areas this policy covers.
We collect only the information needed to operate your wallet, process bKash and Rocket transactions, and comply with the eligibility checks required in supported regions. We do not sell your data to third parties.
We use cookies to keep your session active and to remember your account preferences. You can review and adjust cookie settings through your browser; disabling certain cookies may affect how the platform functions.
Your account is protected by password authentication. We recommend using a unique password and not sharing your credentials. If you suspect unauthorised access, contact support immediately using the live chat or contact form.
To request a correction to your account data or to ask how a specific clause applies to you, use the contact form. We will respond in writing and keep a record of the exchange on our side.
These questions cover what our account holders ask most often about how these terms work in practice.
Yes. These terms apply regardless of how you access xe66 — mobile browser, desktop, or any other device. The same account rules, transaction conditions, and eligibility requirements apply across all access methods.
We will notify you through your registered account before any material change takes effect. Continuing to use xe66 after that notice is treated as acceptance of the updated terms. You can close your account if you do not agree.
The xe66 side of every bKash and Rocket transaction is governed by these terms. The payment provider's own terms apply to their network separately. We are not liable for delays or errors that originate on the provider's side.
Availability depends on your local law and the eligible regions we support. Check the eligibility information in the account registration flow or contact support through the form on this page for guidance specific to your situation.
Yes. Submit a written request through the support contact form. We will confirm what account data we hold and provide it in line with the process described in the account help section of your signed-in dashboard.
Contact support immediately using the live chat on the support page. Have your registered mobile number ready. We will review the account activity and take the steps needed to secure your account while we investigate.